★ Legal & Transparency

Privacy Policy

Last updated: November 14, 2026. This policy applies to the website prosolutiontechnologies.in and all services offered by ProSolution Technologies.

1. Who We Are

ProSolution Technologies is a software development company based in Jammu & Kashmir, India. We build custom websites, school ERP (Enterprise Resource Planning) systems, Android mobile applications, and provide IT support services. Our registered contact email is info@prosolutiontechnologies.in and our phone number is +91 8491 892003.

This Privacy Policy explains how we collect, use, and protect information obtained through our website at prosolutiontechnologies.in.

2. Information We Collect

We collect information in two ways:

a) Information You Provide Directly

When you use our contact form, request a demo, or submit an online enquiry, we collect:

  • Your full name and designation
  • Email address
  • Phone number
  • School or business name and address
  • The service you are enquiring about
  • Your message or enquiry details

This information is submitted voluntarily by you when filling out forms on our website.

b) Information Collected Automatically

Like most websites, our server automatically records certain information when you visit, including:

  • Your IP address
  • Browser type and version
  • Pages visited and time spent on each page
  • The date and time of your visit
  • The website that referred you to us (referral URL)

This data is used for security, analytics, and improving the website's performance. It is not linked to any personally identifiable information.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to enquiries: We use your contact details to reply to demo requests, quotation enquiries, and support requests.
  • To provide services: If you become a client, your information is used to set up, deliver, and manage the software or services you have engaged us for.
  • To improve our website: Automatically collected data helps us understand how visitors use our website, allowing us to improve content and user experience.
  • To send service communications: We may send you information related to your enquiry, product updates, or support notifications. We do not send unsolicited marketing emails.
  • To comply with legal obligations: We may process your data to meet legal requirements if necessary.

4. Google AdSense & Advertising

This website uses Google AdSense to display advertisements. Google AdSense uses cookies to serve relevant ads based on your prior visits to this and other websites.

Google's use of advertising cookies enables it and its partners to serve ads based on your visit to our website and/or other sites on the Internet. You can opt out of personalised advertising by visiting Google's Ads Settings.

For more information on how Google uses data when you use our website, please visit: policies.google.com/technologies/partner-sites.

5. Cookies

Cookies are small text files placed on your device by websites you visit. We use cookies in the following ways:

  • Session cookies: Essential cookies that keep you logged in during a single browser session. These are deleted when you close your browser.
  • Analytics cookies: Used to understand how visitors interact with our website (page views, time on page, referral source).
  • Advertising cookies: Placed by Google AdSense to deliver relevant advertisements.

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of some parts of our website.

6. Data Sharing & Third Parties

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Service providers: We use trusted third-party services for email delivery and web hosting. These providers access your data only as needed to perform their functions and are obligated to protect it.
  • Legal requirements: If required by law, court order, or government regulation, we may disclose your information to the appropriate authority.
  • Business transfers: In the event of a merger or acquisition, your information may be transferred as part of that transaction.

7. Data Security

We implement industry-standard security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. These measures include:

  • SSL/TLS encryption for all data transmitted to and from this website (HTTPS)
  • Restricted database access — only authorised personnel can access contact form submissions
  • Regular security reviews of our web infrastructure

While we take all reasonable precautions, no method of data transmission or storage over the internet is 100% secure. We cannot guarantee absolute security.

8. Data Retention

We retain your personal information for as long as is necessary to fulfil the purposes described in this policy, or as required by law. Contact form submissions are retained for a maximum of 2 years, after which they are permanently deleted from our database unless an ongoing business relationship requires otherwise.

9. Your Rights

You have the following rights regarding your personal information:

  • Right of access: You can request a copy of the personal data we hold about you.
  • Right to correction: You can request that we correct any inaccurate information.
  • Right to deletion: You can request that we delete your personal data, subject to legal obligations.
  • Right to opt out: You can opt out of receiving communications from us at any time by contacting us directly.

To exercise any of these rights, please contact us at info@prosolutiontechnologies.in. We will respond within 30 days.

10. Children's Privacy

Our website and services are directed at schools, educational institutions, and businesses — not at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately and we will delete it.

11. External Links

Our website may contain links to third-party websites for reference or convenience. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policy of any external site you visit.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we do, we will update the "Last updated" date at the top of this page. We encourage you to review this page periodically.

13. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us: